The Journal of Urology
Volume 182, Issue 2 , Pages 663-667 , August 2009

A Method to Improve Patient Access in Urological Practice

  • Brent W. Snow

      Affiliations

    • Corresponding Author InformationCorrespondence: 100 N. Medical Drive, Ste. 2200, Salt Lake City, Utah 84113-1100 (telephone: 801-662-5555; FAX: 801-662-5547)
    • Financial interest and/or other relationship with Thermimage.
    • ,
  • Patrick C. Cartwright

      Affiliations

    • Nothing to disclose.
    • ,
  • Scott Everitt

      Affiliations

    • Nothing to disclose.
    • ,
  • Melinda Ekins

      Affiliations

    • Nothing to disclose.
    • ,
  • Willow Maudsley

      Affiliations

    • Nothing to disclose.
    • ,
  • Susan Aloi

      Affiliations

    • Nothing to disclose.

Received 15 October 2008

References 

  1. Murray M, Tantau C. Same-day appointments: exploding the access paradigm. Fam Pract Manag. 2000;7:45
  2. Smoller M. Telephone calls and appointment requests (Predictability in an unpredictable world). HMO Pract. 1992;6:25
  3. Blumenfeld A, Tischio M. Center of excellence for headache care: group model at Kaiser Permanente. Headache. 2003;43:431
  4. Bauer MS, McBride L, Shea N, et al. Impact of an easy-access VA clinic-based program for patients with bipolar disorder. Psychiatr Serv. 1997;48:491
  5. Aiello K. Open access appointing in Army primary care clinics. Mil Med. 2005;170:370
  6. Joyce GF, Kapur K, Van Vorst KA, et al. Visits to primary care physicians and to specialists under gatekeeper and point-of-service arrangements. Am J Manag Care. 2000;6:1189
  7. Mahajan RJ, Agrawal S, Barthel JS, et al. Are patients who undergo open-access endoscopy more anxious about their procedures than patients referred from the GI clinic?. Am J Gastroenterol. 1996;91:2505

 Editor's Note: This article is the fifth of 5 published in this issue for which category 1 CME credits can be earned. Instructions for obtaining credits are given with the questions on pages 808 and 809.

PII: S0022-5347(09)00888-X

doi: 10.1016/j.juro.2009.04.003

The Journal of Urology
Volume 182, Issue 2 , Pages 663-667 , August 2009

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